Changes
You have 14 calendar days from the date you receive your order to request a return. The item must be in perfect condition, with original tags and no signs of use.
SPAIN AND PORTUGAL
| Area | Cost of Change |
|---|---|
| Peninsular Spain | FREE |
| Balearics | €5.95 |
| The Canary Islands, Ceuta and Melilla | NOT AVAILABLE |
| Portugal Peninsula | FREE |
| Portugal – Madeira and the Azores | €11.95 |
EUROPEAN UNION
| Zone / Country | Cost of Change |
|---|---|
| Germany, Austria, the Netherlands and Belgium | 2.95 € + €2 per item |
| France, Italy and Luxembourg | 2.95 € |
| Rest of the European Union | €4.95 |
INTERNATIONAL
| Zone / Country | Cost of Change |
|---|---|
| United Kingdom | £9.95 |
| USA | $9.95 |
| Mexico | 199 pesos |
| Rest of the world | €6.95 |
⚠️ Canary Islands, Ceuta and Melilla: Due to customs regulations, exchanges are not possible in these areas. Only refunds are accepted.
Returns
You have 14 calendar days from the date you receive your order to request a return. The item must be in perfect condition, with original tags and no signs of use.
SPAIN AND PORTUGAL
| Area | Return cost |
|---|---|
| Peninsular Spain | €3.95 |
| Balearics | €6.95 |
| The Canary Islands: | €24.95 |
| Ceuta and Melilla | At the customer's expense |
| Portugal Peninsula | €3.95 |
| Portugal – Madeira and the Azores | €16.95 |
EUROPEAN UNION
| Country / Region | Return cost |
|---|---|
| France and Luxembourg | €4.95 |
| Italy | €5.95 |
| Germany, Austria, the Netherlands and Belgium | €7.95 + €2 per item |
| Rest of the European Union | €6.95 |
INTERNATIONAL
| Country / Region | Return cost |
|---|---|
| United Kingdom | £14.95 |
| USA | $14.95 |
| Mexico | 299 pesos |
| Rest of the world | €14.95 |