Shipping policy
Shipping rates and delivery times
Shipping costs
Shipping costs are calculated automatically and detailed at checkout, always shown for customer approval before payment confirmation.
For orders shipped to the United Kingdom, import duties and UK VAT are automatically calculated and shown separately at checkout before payment; once your parcel arrives, no additional customs charges will apply.
For all other destinations, any applicable fees are detailed before finalising the purchase.
For shipments to the Canary Islands, Ceuta and Melilla, the customer is responsible for any taxes and import charges due at destination, including IGIC, IPSI and customs clearance fees (DUA). These amounts are not included in product prices or shipping fees shown during checkout, unless expressly stated otherwise.
For orders shipped to the United Kingdom, import duties and UK VAT are charged at checkout. These amounts are remitted to HMRC and are not refundable by Miphai in the event of a return. Customers may claim them back directly from HMRC using official forms BOR286 or C285.
🇪🇸🇵🇹 Spain and Portugal
| Area | Order tier | Price from |
|---|---|---|
| Peninsular Spain | €0 – €98.99 | €2.95 |
| Peninsular Spain | From €99 | Free |
| Balearic Islands | Any amount | €3.95 |
| Canary Islands | Any amount | €34.95 |
| Ceuta and Melilla | Any amount | €34.95 |
| Peninsular Portugal | €0 – €49.99 | €2.95 |
| Peninsular Portugal | From €50 | Free |
| Madeira and Azores | Any amount | €39.95 |
🇪🇺 European Union
| Zone / Country | Order tier | Price from |
|---|---|---|
| France | €0 – €159.99 | €4.95 |
| France | From €160 | Free |
| Italy | €0 – €159.99 | €4.95 |
| Italy | From €160 | Free |
| Belgium | €0 – €174.99 | €4.95 |
| Belgium | From €175 | Free |
| Luxembourg | €0 – €174.99 | €4.95 |
| Luxembourg | From €175 | Free |
| Germany* | €0 – €249.99 | €9.95 |
| Germany* | From €250 | €13.95 |
| Netherlands | €0 – €249.99 | €9.95 |
| Netherlands | From €250 | €14.95 |
| Austria | €0 – €249.99 | €8.95 |
| Austria | From €250 | €12.95 |
| Rest of the EU | €0 – €159.99 | €6.95 |
| Rest of the EU | From €160 | Free |
(*) Shipping costs are calculated progressively based on total order value.
🌎 International
| Zone / Country | Order tier | Price from |
|---|---|---|
| United Kingdom | £0 – £184.99 | £9.95 |
| United Kingdom | From £185 | Free |
| United States | $0 – $199.99 | $8.95 |
| United States | From $200 | Free |
| Mexico | 0 – 3,599.99 MXN | 199 MXN |
| Mexico | From 3,600 MXN | Free |
| Rest of the world | €0 – €159.99 | €9.95 |
| Rest of the world | From €160 | Free |
Delivery times
Orders placed before 12:00 (noon) on weekdays are dispatched the same day. Orders placed after this time are dispatched the next business day.
| Area | Estimated timeframe |
|---|---|
| Peninsular Spain | 1 – 2 business days |
| Balearic Islands | 2 – 4 business days |
| Canary Islands | 2 – 10 business days |
| Ceuta and Melilla | 2 – 6 business days |
| International (EU and rest of world) | 1 – 4 business days |