Privacy policy

Last updated: March 17, 2026

Miphai manages this store and website, including data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). Miphai is powered by Shopify technology, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us by any other means. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed in accordance with the provisions set forth herein.

Personal Information We Collect or Process

When we use the term "personal information," we refer to any data that identifies you or can be reasonably linked to you or another person. Personal information does not include data collected anonymously or data that has been de-identified so that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and what applicable law permits or requires:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account data, transaction details, payment method, payment confirmation, and other payment-related information.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
Communications with us including information you provide in your communications with us, for example, when submitting a customer service inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, such as how and when you use or navigate them.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or provide us with your personal information by any other means.
Automatically through the Services including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.
From our service providers including when we hire them to enable certain technology or when they collect or process your personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, personalizing, and improving the Services. We use your personal information to provide the Services, which includes fulfilling the contract entered into with you, processing your payments, managing your orders, remembering your preferences and items of interest, sending you notifications related to your account, processing purchases, returns, exchanges or other transactions, creating, maintaining, and managing your account, organizing shipping, facilitating returns and exchanges, allowing you to post reviews, and offering you a personalized shopping experience, such as recommending products related to your purchases.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications by email, text message, or post, as well as showing you online advertisements for products or services on the Services or other websites.
Security and fraud prevention. We use your personal information to authenticate your account, offer a secure shopping and payment experience, detect, investigate, or act upon potential fraudulent, illegal, dangerous, or malicious activities, and protect public safety.
Communications with you. We use your personal information to provide customer service, respond to your requests, provide services effectively, and maintain our business relationship with you.
Legal reasons. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement agencies or government authorities.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate reasons, including:

With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage).
With business and marketing partners to provide marketing services and show you advertising.
When you direct us or consent to the disclosure of certain information to third parties.
With our affiliates or generally within our business group.
In connection with a business transaction, such as a merger or insolvency process, or to protect our rights and the safety of our users.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information about your access and use of the Services. To help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data from your interactions with our store and the Shopify platform. In these circumstances, Shopify is the controller of your personal information for these specific purposes. You can consult the Shopify Consumer Privacy Policy for more information.

Third-Party Websites and Links

The Services may include links to third-party websites. We are not responsible for the privacy or security of these sites. We recommend reviewing their own privacy policies.

Data of Minors

The Services are not intended for minors. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

Security and Retention

No security measure is perfect, and we cannot guarantee "absolute security." We retain your personal information based on factors such as account maintenance, service provision, legal obligations, and dispute resolution.

Your Rights and Choices

Depending on where you reside, you may have the following rights:

Right of access, erasure, and rectification.
Right to data portability.
Right to object to the sale or sharing of data for personalized advertising. (You may exercise this right [here]).
EEA/UK Specific Rights: Including objection to processing, restriction of processing, and withdrawal of consent.

Complaints

If you have any complaints, please contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside of your country. For transfers outside the EEA or the UK, we use recognized transfer mechanisms such as Standard Contractual Clauses (SCCs).

Legal Notice

Domain Name: miphai.com
Company Name: Miphai Collection S.L.
Trade Name: Miphai
Tax ID (CIF): b67667469
Registered Office: Calle Herman Hesse 5, local 2, Málaga 29004 Málaga, Spain
Registry Details: Registered in the Mercantile Registry of Málaga, Volume 6086, Folio 218, Entry 1, Sheet MA-153663
Email: administracion@miphai.com