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RETURNS

Do you accept returns?

Yes, we accept returns within 14 days of receiving the order.

How much is a return?

Spain €4 if you leave it at a collection point and €5 if we pick it up at your home.

European Union: €6.95

UK: £10

United States: $12

Mexico: 250 Mexican pesos

Rest of the world: €10

Do you return the money?

Yes, we refund the cost of the dress within 24 hours of receiving it at our facilities.

How can I make a return?

Very easy! we make it easy for you

If you are in Spain, Portugal, France, Italy, Germany, Belgium, the Netherlands or Luxembourg , you must click here .

For the rest of the countries, click here .

Can I return a product in your stores?

Yes, you can make the return in our stores in Madrid and Malaga, the term and form of return being that of our online policies.

My purchase

How soon will I receive my order?

The usual shipping time will be from 1 to 4 days for mainland Spain and from 2 to 7 days for Islands and internationally.

How much is the shipping?

Shipping is FREE for orders over €150 in the Peninsula. for the rest of the locations check the table here .

Returns & Exchanges

What size do I choose?

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Do you make custom dresses?

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Where do you manufacture?

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Are they your designs or do you buy the dresses?

All our dresses are designed by us .

The entire design, pattern making and tailoring process is done by us in our offices and workshops in Malaga and Madrid.

Do you have physical stores?

We have physical points of sale in:

Madrid : Calle Claudio Coello 88

Malaga : Calle Trinidad Grund 11, office 1

Soon we will open new points of sale. If you want more information enter here .

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