Do you accept returns?

Yes, we accept returns within 14 days.

Do you return the money?

Yes, we refund the cost of the dress within 24 hours of receiving it at our facilities.

How can I make a return?

Enter this link and follow the instructions:
https://return.iblastmile.com/miphai

How soon will I receive my order?

The usual shipping time will be from 2 to 4 days for Spain peninsula and from 4 to 7 for Islands and international.

How much does shipping cost me?

Shipping is FREE for orders over 150 in the Peninsula. for all other locations:

Spain (peninsula): orders under €150: €2.95

Portugal €2.95

Balearic Islands €9.95

Canary Islands, Ceuta and Melilla €14.95

France, Italy, Luxembourg, Germany €7.95

Rest of Europe €14.95

Mexico, Chile 19.95

Destinations other than those mentioned €25

Can I return a product in your stores?

Yes, you can make the return in our stores in Madrid and Malaga, the term and form of return being that of our online policies.

What size do I ask for?

You will see a table with the measurements by size of each product in its description, click on "What size do I have" and a drop-down will open.

Do you make custom dresses?

No, what we do is adapt your favorite dress to your chest, waist, hip and height measurements.

We can also customize it: change color, lower or raise the length of the skirt or sleeves, etc...

You can ask us at malaga@miphai.com or at +34 643358279

Where do you manufacture your products?

All our products are made one by one by seamstresses in Malaga and Madrid.

Are they your designs or do you buy the dresses?

All our dresses are designed by us.

The entire design, pattern making and tailoring process is done by us in our offices and workshops in Malaga and Madrid.

Do you have physical stores?

We have physical points of sale:

Madrid: Calle Claudio Coello 88

Malaga: Calle Trinidad Grund 11, office 1

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Product

What are your delivery times?

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How much will shipping cost?

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Can you provide worldwide shipping?

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My purchase

How can I cancel my order?

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What if I receive the wrong product?

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Do you offer exchanges for faulty items?

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Returns & Exchanges

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How do I care for my product?

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