Do you accept returns?
Yes, we accept returns within 14 days.
How much is a return?
In Spain €4 if you leave it at a collection point and €5 if we pick it up at your home.
For other areas we will inform you once you are requesting it in the link indicated below.
Do you return the money?
Yes, we refund the cost of the dress within 24 hours of receiving it at our facilities.
How can I make a return?
How soon will I receive my order?
The usual shipping time will be from 1 to 4 days for Spain peninsula and from 2 to 7 for Islands and international.
How much does shipping cost me?
Shipping is FREE for orders over 150 in the Peninsula. for all other locations:
Spain (peninsula): orders over €150. FREE
Spain (peninsula): orders under €150: €2.95
Portugal: orders over €160. FREE
Portugal: orders less than €160 €2.95
Balearic Islands €5.95
Canary Islands, Ceuta and Melilla €14.95
France, Italy, Luxembourg, Germany: orders over €150 FREE France, Italy, Luxembourg, Germany: orders under €150 €6.95
Ireland +160€ 6.95
Ireland -160€ 14.95
Rest of Europe €14.95
Mexico and Chile higher order €180 €8.95
Mexico, Chile lower order €180 €15.95
USA orders over €180 €8.95
USA orders less than €180 €15.95
Destinations other than those mentioned €25
Can I return a product in your stores?
Yes, you can make the return in our stores in Madrid and Malaga, the term and form of return being that of our online policies.
What size do I ask for?
You will see a table with the measurements by size of each product in its description, click on "What size do I order" and a drop-down will open.
Do you make custom dresses?
No, what we do is adapt your favorite dress to your chest, waist, hip and height measurements.
We can also customize it: change color, lower or raise the length of the skirt or sleeves, etc...
You can ask us at firstname.lastname@example.org or at +34 643358279
Where do you manufacture your products?
All our products are made one by one by seamstresses in Malaga and Madrid.
Are they your designs or do you buy the dresses?
All our dresses are designed by us.
The entire design, pattern making and tailoring process is done by us in our offices and workshops in Malaga and Madrid.
Do you have physical stores?
We have physical points of sale in:
Madrid: Calle Claudio Coello 88
Malaga: Calle Trinidad Grund 11, office 1